Welcome to EziLinks. These Terms of Service ("Terms") govern your use of the EziLinks website and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using EziLinks, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.
2. Description of Service
EziLinks provides URL shortening, link management, QR code generation, and analytics services. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.
3. Eligibility
You must be at least 18 years old to use this Service. By using EziLinks, you represent and warrant that you meet this requirement.
4. Account Registration
4.1 Account Creation
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
4.2 Account Security
You agree to use a strong password and enable any available security features. EziLinks is not liable for any loss or damage arising from your failure to protect your account credentials.
5. Subscription Plans and Billing
5.1 Free Plan
- The Free plan includes basic URL shortening with limitations
- We reserve the right to modify Free plan features at any time
5.2 Pro Plan
- Pro plan pricing is $9.95 AUD billed monthly or $99.50 AUD billed annually
- All fees are in Australian Dollars (AUD)
- Subscriptions automatically renew unless cancelled before the renewal date
- You authorize us to charge your payment method for recurring subscription fees
5.3 Payment Processing
Payments are processed securely through Stripe. By providing payment information, you agree to Stripe's terms of service. We do not store your credit card information.
5.4 Refunds
Under Australian Consumer Law, you are entitled to a refund or replacement if services are not provided as described. Refunds for subscription fees may be granted at our discretion for unused portions of prepaid subscriptions.
6. Acceptable Use Policy
- Shorten URLs that contain illegal, harmful, threatening, abusive, or defamatory content
- Distribute malware, viruses, or any malicious code
- Engage in phishing, spam, or fraudulent activities
- Violate intellectual property rights of others
- Share content that is sexually explicit, violent, or discriminatory
- Circumvent or manipulate our Service or security features
- Use the Service for any illegal purpose under Australian or international law
- Collect user data without proper consent
- Interfere with or disrupt the Service or servers
- Create multiple accounts to abuse free tier limitations
Violation of this policy may result in immediate termination of your account without refund.
7. Content and Links
7.1 Your Content
- You retain all rights to URLs and content you submit to EziLinks
- You grant us a license to host, store, and display your short links
- You are solely responsible for the content of your destination URLs
7.2 Link Removal
We reserve the right to disable or remove any short link that violates these Terms, without prior notice.
8. API Usage
API access is available to Pro plan subscribers only. You agree to:
- Keep your API key confidential
- Not exceed reasonable rate limits
- Not use the API for automated spam or abuse
- Comply with all applicable laws when using the API
9. Data and Privacy
Your use of EziLinks is subject to our Privacy Policy. We collect and use data as described in our Privacy Policy, in compliance with the Australian Privacy Act 1988.
10. Intellectual Property
EziLinks, our logo, and all related content are the property of EziLinks and protected by Australian and international copyright and trademark laws. You may not use our branding without written permission.
11. Service Availability
- We strive for 99.9% uptime but do not guarantee uninterrupted service
- Scheduled maintenance will be announced when possible
- We are not liable for service interruptions beyond our reasonable control
12. Termination
12.1 By You
You may terminate your account at any time through your account settings. Prepaid subscriptions will continue until the end of the billing period.
12.2 By Us
We may suspend or terminate your account immediately if you:
- Violate these Terms or our Acceptable Use Policy
- Fail to pay subscription fees
- Engage in fraudulent or illegal activities
- Cause harm to our Service or other users
13. Disclaimers and Limitations of Liability
Important: The Service is provided "as is" and "as available" without warranties of any kind.
13.1 Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to:
- Cancel your service contract with us; and
- A refund for the unused portion, or compensation for reduced value
13.2 Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid in the 12 months before the claim
- We are not responsible for content accessed through shortened links
14. Indemnification
You agree to indemnify and hold harmless EziLinks from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
15. Governing Law
These Terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
16. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.
17. Contact Information
If you have questions about these Terms, please contact us:
- Email: support@ezilinks.com
- Website: https://ezilinks.com
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and EziLinks regarding the use of our Service.
By using EziLinks, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.